Privacy Policy

Effective Date: 8/5/2024

Hollywood Auto Center Inc. ("we," "our," "us") respects your privacy and is committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us in person, or use our services.

1. Information We Collect

• Personal Identification Information: Name, phone number, email address, mailing address.
• Vehicle Information: Make, model, year, VIN (if applicable).
• Payment Information: Billing details for services rendered.
• Appointment Details: Date, time, and service request information.
• Communication Data: Emails, phone call logs, or messages exchanged with us.
• Technical Data: IP address, browser type, and usage data collected through our website.

2. How We Use Your Information

• Providing services such as processing appointments, vehicle repairs, and service estimates.
• Customer support and communication.
• Billing and transaction processing.
• Marketing and promotions (only with consent).
• Improving website experience and business operations.

3. How We Protect Your Information

• Secure servers and encrypted databases.
• Access control measures to prevent unauthorized access.
• Compliance with data protection laws.

4. How We Share Your Information

• With Service Providers: To facilitate payments or provide additional services.
• With Insurance Companies: If a claim is filed for repairs.
• Legal Compliance: If required by law.

5. Your Rights & Choices

• Access and update your information.
• Opt-out of marketing communications.
• Request data deletion (subject to legal obligations).

6. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience. You can adjust browser settings to disable cookies.

7. Third-Party Links

Our website may contain links to third-party services. We are not responsible for their privacy policies or practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Hollywood Auto Center Inc.
6733 Lankershim Blvd, North Hollywood, CA 91606
📞 Phone: (818) 806-6173
📧 Email: info@hollywoodautocenter.com
🌐 Website: www.hollywoodautocenter.com