Rueben did a pre-purchase inspection of a used car & was thorough & clear & exacting. Ashley in the office coordinated getting the car from the dealer to the garage & was pleasant and efficient throughout. And they did this all from 150 miles away from where I live.
Walked in with one car in mind and walked out with an EVEN BETTER one! Thank you, Anthony V. for an amazingly easy, friendly, seamless end-to-end positive experience. You listened to us and made a perfect match for us. We feel confident that Hollywood Auto Center will work hard to ensure our satisfaction at every step of this process as well as beyond. This was the best car buying experience I have had. Very appreciative of that.
Adding on that my experience with Ruben the mechanic has been extremely positive. an annoying check engine light appeared on my new (used) vehicle. Added annoyance was that it was intermittent so I couldn’t necessarily prove it when I stopped by. Despite this,Ruben spent the time and attention needed to identify and remedy the situation. It took perseverance and he was committed to making sure the alert was fixed. Very appreciative once more.
Only mechanics I’d trust with my car! Shout out to Ruben and co. for fixing my car! In and out the same day. My dad has taken his many cars here for years and I know why! It was an easy, painless process. I’m happy to have my baby back!
Fantastic service from Sean, Reuben, and the whole staff. Had driven up from San Diego to attend a family funeral, next morning went to start my ’99 Volvo V70 and the engine was mis-firing. My wife had work done previously on her Volvo wagon here as they are an independent Volvo shop (try to avoid the Dealership as much as possible!) so I went to see them for my car. Shop was busy,busy,busy on Thursday mid afternoon when we arrived and I was worried they wouldn’t have time for me. Sean was very accommodating, took car in, said they would fit me in ASAP. Had car diagnosed and repaired by mid day Friday at a very reasonable price, took all my worries away. Would give 6 stars if possible!!!
We’ve been coming to Ruben for years. We even followed him from his old place right near our house and now drive pretty far to the north Hollywood spot. He’s worth it, always honest and goes above and beyond. The secret is to drop off your car for service and head over to salsa and beer for food and margs if it’s not close to you.
I’ve been going to Ruben at his old shop (Los Feliz Auto) since I moved to LA almost 3 years ago and am thrilled to follow him to his new shop. The Hollywood Auto Center just expanded and is a really great space. There is a comfortable waiting area that is very clean and much nicer than any other waiting area I’ve ever experienced. It feels like you are at a dealership. The guys will make sure to get you in and out as quickly as possible, while not sacrificing any efficiency in service.
Ruben is affordable and honest and gives every customer the time needed to do the job right. He always explains exactly what’s going on and walks you through exact costs and gives detailed advice so you feel super informed going into each decision that needs to be made.
Most recently I had my break pads replaced, a new battery put in and an oil change. Everything’s working great now!
I’ve purchased many, many cars in my life, and this was hands down the best, easiest, most hassle-free, loveliest experience I’ve ever had. I was somewhat skeptical of the high ratings on Yelp, but they are well-earned. Ashley was a wealth of information, did not pressure us in the slightest, was personable, ethical, and professional, and an absolute credit to the company. We will be coming back for service here regularly.
It’s hard to have a good time buying a used car, but Anthony and the rest of the team made it a great experience and we are so happy with our 93″ Volvo 240. The mechanics were super helpful fixing the small details and they even took the time to wash the car when we brought it in later for repairs. We would definitely recommend Hollywood Auto Center to anyone who is looking to buy a used car!
Professional and extremely helpful! I’ve taken my vehicle here several times and highly recommend Hollywood Auto to anyone who needs repairs. Very affordable and HONEST! Rueben is the best, he explains exactly what’s wrong with your vehicle and what your options are and helps you make the best decision. The work is solid and never takes too long. I’ll never take my car anywhere else!
Elliott
All of our cars have been serviced here and we continue to bring them back if any issues arise. The service is always impeccable and the entire staff are easy-going. I highly recommend coming here for any auto-body repair needs!